Maintenance Request

Submit Maintenance Request

Please submit all maintenance requests through the appfolio portal (link above) Enter your username and password. Any questions? email us at

If you have an emergency maintenance issue....
Mon-Fri between 9am-5pm Call 217-722-9000
After 5pm and on Weekends Contact 217-840-2897

If this is a life threatening emergency call 911 immediately.


Repair or damage caused by your negligence or misuse is your responsibility. In such cases, repairs will be made, but you will be charged for the cost of the labor and materials. Damages or plumbing stoppages caused by your negligence or misuse will be paid by you.

Release of Key

I understand that if I do not authorize a release of a key to a vendor, I will need to be available to give the vendor access to the property.